FAQs
If you can't find what you're looking for here, please send us an email or reach out via DM on instagram!
Collapsible content
Shipping & Handling
- Delivery NZ wide
- No international shipping
Label / Wall Art shipping details
- Shipping cost -$5 for all Label and Wall Art products (free with a spend over $50, these products only)
- Processing / Handling & Delivery 1 - 2 weeks
Acrylic planner shipping details
- Shipping cost - $12 for all acrylic orders.
- Processing / Handling time & Delivery 2-4 weeks
Please note, if you order labels and an acrylic, your package will be sent all together.
How long will my order take?
Due to the handmade, personalised nature of our products, turnover time is a couple of days to a couple of weeks...but they are all handmade & unique to you.
Label / Wall Art details
- Processing / Handling & Delivery 1 - 2 weeks
Acrylic planner details
- Processing / Handling time & Delivery 2-4 weeks
Please note, if you order labels and an acrylic, your package will be sent all together.
How do i apply my Removable wall art & will it damage my wall?
How do i apply my Removable wall art?
1. Clean the wall.
2. Decide where to place the wall art.
3. Remove the paper from the back.
4. Stick the design on the wall, starting from the top.
5. Smooth out any bubbles.
6. Let it dry.
There is a 'how to apply' video on instagram (highlight) and instructions are sent with each order.
No, it should not damage your walls: This product has been specifically engineered to go on and off your walls without damaging them
Damage may occur if you do not follow the instruction recommendations provided.
Also, if your wall is very dirty, when cleaning your wall with the prep solution, you may notice that the wall looks a slight different colour (it's just super clean). However don't rub in the same spot for a long time, you don't want to clean the paint off. Alternatively you can use white vinegar
How do I apply my labels?
Your order will include clear and elaborate instructions.
1. Clean the surface.
2. Decide where to place the label.
3. Remove the paper from the back.
4. Stick the design on your surface.
5. Smooth out any bubbles, rub slowly, with pressure.
6. Let it dry.
Check that your surface is compatible with the labels.
Are my labels dishwasher safe?
Yes your labels are rated for 80 washes in the dishwasher on durable surfaces, however we do not recommended. If you choose to hand wash them, they will last longer.
How do I attach my Acrylic Planner to the wall?
Your order will include clear instructions and come with everything you need. You can also view our instagram highlights for a visual representation.
Using stand-off brackets
- Choose the location on the wall.
- Use a level to ensure it's straight.
- Mark where you'll drill holes.
- Drill holes into the wall.
- Insert jib screws (if needed).
- Screw the standoffs into the wall.
- Place the acrylic panel onto the standoffs.
- Secure with screws provided.
Magnets:
- Made ready to use. However if your fridge has a low magnetic pull and needs assistance, you can place a small piece of double sided tape between the magnet and the fridge to stop sliding
Command Strips:
-These will be in place on arrival. Simply ensure it is straight and remove the command strip backing, placing it on to your wall.
I would like to have a slightly different design to the one shown?
I'm happy to make design changes to an order, however if it is a moderate to major design change, there will be a small design fee. Please email or DM me on instagram with information about what you are after.
Do prices include GST? What is your GST Number?
We are not currently GST registered therefor do not collect GST on sales.
If you require a full invoice for tax purposes, please send us an email with your order reference.